Privacy Policy
This Privacy Policy outlines how Heavenly Pets Crematorium handles information on heavenlypetscrematorium.com. Heavenly Pets Crematorium is registered in England and Wales, company number 14021292.
Website use
The website has no contact form, no user accounts, no shopping cart and no online payment. The only input box is the site search, which is not stored against any person.
Information received through customer contact
When a customer telephones or emails to arrange a cremation, collection or a visit, the crematorium receives the details the customer chooses to give (for example their name, phone number, address for collection and information about their pet) and uses them to reply and to provide the service requested.
Server access logs
Like any website, the web server keeps technical access logs to run and protect the website. These logs include:
- IP address
- Time of visit
- Page viewed
- Browser type
External links
The website links to the crematorium's Facebook page, to Google Maps for directions and to the Blue Cross pet bereavement service. When a visitor follows those links, those services handle data under their own policies.
Questions and contact channels
Anyone with a question about information they have given can contact the crematorium through the channels on the Help & Support page.
Contact channels are listed on the Help & Support page and in the website footer:
- Telephone: 07513 886247
- Email: contact@heavenlypetscrematorium.com